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Frequently Asked Questions (FAQs)

Question: I accidentally spilled the test solution. Is it harmful?

Answer: If the test solutions have been spilled, flush abundantly with water upon disposal. Avoid having the test solutions come into contact with your eyes, skin and mouth. If contact occurs with the eyes, flush with water immediately and seek medical help. If contact occurs with your skin, wash the area with soap and rinse with water.

Do not ingest or inhale the test solutions. If accidental ingestion occurs, please seek medical help immediately.

Question: How far should I insert the swab into my nostrils?

Answer: Inserting the swab 1 inch into your nostril should be far enough to collect samples for this test. You can stop pushing the swab when you feel a slight resistance and proceed to collecting your sample. Samples should be collected gently.

Question: What do I do with the test unit after reading the results?

After recording your results, carefully wrap and seal all product components and dispose by throwing it into the garbage just like any household trash. Wash your hands thoroughly after handling and disposing the components.

Question: How does the test work?

Answer: This test is designed to detect the presence of SARS-CoV-2 antigens from nasal swab samples. Antigens are present on the SARS-CoV-2 virus, and can be used as markers for disease exposure.

Question: What if I tested negative?

Answer: Rapid antigen tests can only detect the presence of antigens at the time of the test. A false negative result may be produced when the level of antigen in the sample is below the detection limit of the test, the sample is collected improperly, or when the test was performed incorrectly. If you had contact with a known or suspected COVID-19 cases, as a best practice, performing the test at least once every week is recommended.

Question: What if I tested positive?

Answer: If you tested positive for COVID-19 antigens, we recommend doing another test with a brand new Rapid antigen test kit. If both tests reveal positive results, please contact the support hotline provided by PHASE Scientific at 9014 6321 for the arrangement of a free PCR test. 

(Information above provided by the factory)